Currently, you cannot change your taxable status before checking out online. If you see tax added to your cart total at checkout, but you need to process your order without tax, please reach out to email@example.com with your Tax Exemption Certificate or Tax ID # before you order.
We also cannot refund tax on orders placed on the site. As soon as the transaction clears, the tax amount is remitted to the tax agency. Giving a refund in the amount of tax paid does not prevent us from owing this money to the state government agency.
If you have placed an order on the site and were charged tax the only way to revert this is to cancel or return the order and place it again with our education team. Please reach out to firstname.lastname@example.org (or the phone number above) for cancellation or return requests.
We apologize for the inconvenience.