If you’re having trouble with any of your Bits, here are some things you can try:
- Make sure your power bit is on and that the red LED is shining brightly. If it your power is on but the light is off or faded, it can help to switch to a new battery.
- Make sure your Bits are arranged in the correct order. You always need a blue power Bit & power supply at the beginning of each circuit, and an output Bit at the end.
- Gently wiping down the ends of the bitSnaps™ with a soft cloth (like your sleeve). Sometimes dust gets in the way of a strong connection. If you find a circuit isn’t working correctly, try unsnapping it, cleaning the bitSnaps, and snapping it all back together again. If they resume their normal operation, you’ve solved the problem!
If you check out the about and are still having trouble, Contact us at firstname.lastname@example.org or give us a call at (888) 440-3906.